Last year the Australian Tax Office (ATO) was able to process almost 90% of returns within 10 working days. We are expecting this year however, that some delays may be encountered due to data matching between the ATO and Centrelink. If your refund has been with the ATO for more than 21 days then contact us for further assistance. If you are expecting refunds from prior years then a request for priority processing must accompany the lodgment of the manual returns.